How to Place an Order
Fabric Utopia is a 100% secure encrypted on-line shopping environment. To purchase products, simply use the navigation bars that are on both the left-side and top of every page to find the products you are interested in. Once you see a product you would like to order, enter the quantity you would like into the quantity field and then click the “”Add to Cart”” button. Repeat this process until your shopping cart contains all of the products you want to purchase. Then, simply click on the “”Check Out”” button and follow the simple instructions that will walk you through the checkout process.
How to Use a Coupon
If you have joined our e-mail list and/or you are a Registered Customer you will periodically receive coupons good for discounts, shipping specials, etc. Each coupon has a Coupon Code (such as the word SHIP or TEN or HAPPY), which must be entered during the checkout process in the box marked “”Enter Coupon Code””. After entering the code, click the “”Apply”” button and you will see the appropriate discount applied to your order.
We only accept one coupon per order. If you have been sent multiple coupons, please select the one that is most advantageous for you and enter that one. If you attempt to enter multiple coupons, you will receive no discount. We are unable to apply coupons retroactively. Once an order has shipped, we cannot go back and retroactively apply a coupon.
Fabric Order Minimums
The minimum order for fabric is 1/2 yard. We offer a generous cut in which we add an inch to every yard to ensure our accuracy.
Our by the yard fabrics can be ordered in ½ yard increments.
It is possible that we may have less in-stock quantity for a particular item than you want to order. If it is a reorderable item (meaning we can get more from our supplier), when you attempt to order a quantity greater than we have in-stock, you will see a note in the shopping cart advising you that the item will be back ordered for you.
We are committed to delivering Superior Customer Service. If you place an order with us and decide later that day that you want to make a change to your order (you ordered 1 yard and later realize you need 2 yards, for example), contact us and let us know how we can help you. If your order has not already been processed, we are more than happy to assist with your request. If your order has already been processed, we will not be able to make any adjustments. Should that occur, we will be happy to assist you with placing an additional order.